Should the update fail, Please follow the instructions below. From there run the "DeviceUpdater.exe" file and follow the on screen instructions to flash the firmware to your unit. Simply click on the link below and open the zip file. We have a manual version of the firmware update that should quickly revive your mouse. We are sorry about the problems you have experienced with the Synapse update to your Razer Naga Hex. I've seen a few posts online where the download above works, and I wanted to post it here in case anyone needs it.ĭoes anyone have any other idea's I can try? won't update cause no razer mouse detected. If you prefer the green interface we will soon follow up with you and forward you a firmware version that contains the proper green interface. You can choose to keep the red interface and it will have no effect on the performance of your mouse. Please note this manual version will set the color of your Naga Hex interface to Red instead of Green.
NAGA RAZER MOUSE DRIVER ZIP FILE
Simply click on the link below and extract the zip file to your desktop. The only way razer offers drivers is through synapse 2.0 which tells me no razer mouse is detected. Windows read the mouse as "razer bootloader", after uninstalling and reinstalling the software, now the mouse shows as "unknown device". At first I tried to uninstall the drivers/software etc. As the title states, the update failed, and left the mouse not working at all. So my wife's mouse tried to update it's firmware last night.